We are committed to resolving complaints promptly, fairly and transparently in accordance with our Complaints Procedure which can be found here聽 Complaints Procedure
Our Regulators encourage complainants to resolve their complaints through our internal Complaints Procedure where possible. In certain circumstances, however, learners and other stakeholders may feel it necessary or appropriate to complain directly to our Regulators. Their details are as follows:
Ofqual (England)
2nd floor, 1 Friargate
Station Square
Coventry
CV1 2GN
Tel: 0300 303 3344
Qualifications Wales (Wale)
Q2 Building
Pencarn Lane
Imperial Park
Newport
NP10 8AR
Tel: 01633 373 222
Scottish Qualification Authority (Scotland)
The Optima Building
58 Robertson Street
Glasgow
G2 8DQ
Tel: 0345 279 1000
CCEA Regulation (Northern Ireland)
CCEA Regulation Complaints Coordinator
29 Clarendon Road
Clarendon Dock
Belfast
BT1 3BG
Tel: 02890 261200
Email: ccearegulation@ccea.org.uk