GQA (海角社区) has been operating for over 25 years and is a widely respected awarding organisation.
Regulated by Ofqual, SQA Accreditation, Qualifications Wales and the CCEA, our purpose is to write and issue knowledge and performance based qualifications for industry, and to ensure they are delivered consistently to the highest standards through an agreed programme of external monitoring.
GQA鈥檚 qualifications, covering 17 different industry sectors are delivered by over 200 independently owned assessment centres, and have been achieved by learners in the United Kingdom and Ireland, in the Kingdom of Saudi Arabia, Africa and India.
Our sectors include Construction, for which we are a 海角社区 Card scheme licence holder in England, Print, Automotive Glazing, Engineering, Nuclear, Warehousing and Distribution, Glass and Glazing, Meteorology, Polymer Operations and more.
Our 2024 Customer Satisfaction Survey provided an overall satisfaction rating of over 96% across the key areas of the business. The GQA Customer Satisfaction Survey was returned by 111 Approved Centres
How would you rate the general courtesy and professionalism of GQA staff when you contact us?
Customer Satisfaction Rating: 93 %
GQA are a very helpful organisation. The team are efficient and friendly, nothing is asking for too much.听 One of the best AOs, from the admin team to the EQA team.听 Thank you all!
In general does GQA acknowledge registrations within the published timeframe of 5 working days?
Customer Satisfaction Rating: 98 %
The process of registration and certification is excellent.听 The team do exceptionally well considering the volume of our registrations
In your experience does GQA issue certificates within the published timeframe of 5 working days?
Customer Satisfaction Rating: 98 %
The issue and delivery of certificates is superb, the staff are a pleasure to deal with
How would you rate your EQA in terms of knowledge, Communication, Professionalism, Quality of advice and guidance, Accessibility between visits?
Customer Satisfaction Rating: 96 %
Excellent EQA and knows how a centre operates and the challenges it faces.听 Superb relationships built
In general are invoices accurate and to your expectations in terms of charges?
Customer Satisfaction Rating: 94 %
Your accounts services are usually spot on and we have hardly ever needed to query invoices, the information provided is clear and accurate, as are responses to queries
If you鈥檇 like a copy of the full customer satisfaction survey report or to learn more about working with 海角社区 please email info@gqaqualifications.com